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Lightfield

AI native CRM that automatically captures customer interactions from emails, meetings, and calls to build complete customer context without manual data entry for high growth teams

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About Lightfield

Lightfield is an AI native CRM designed for high growth companies that automatically builds itself from customer interactions. Unlike traditional CRMs that require manual data entry and constant maintenance, Lightfield reads emails, meeting transcripts, and calendar events to compile an exhaustive history of customer relationships. The platform operates on a schema-less foundation that requires no upfront configuration, allowing teams to capture everything from day one and evolve their data model over time.

The system develops a contextual understanding of your company, product, and market through what Lightfield calls a world model. This gives AI agents comprehensive context when answering questions or performing tasks. Users can ask questions in plain English about their business, such as who needs follow-up or what objections keep coming up, and receive answers with citations to original conversations. Lightfield also drives next steps by drafting follow-ups, creating proposals, and managing workflows automatically.

Key Features

  • Automatic Data Capture: Connects to Gmail, Outlook, and calendars to log every email, meeting, and call to the correct contact or account without manual entry
  • AI Agent Queries: Ask questions in natural language about your business and receive cited answers drawn from actual customer conversations
  • Meeting Intelligence: Built-in recorder captures and transcribes calls, linking transcripts to accounts and generating summaries automatically
  • Schema-less Foundation: No upfront configuration required; captures all data from day one and allows flexible data model evolution
  • Pipeline Generation: Managed outbound service that scores target accounts, surfaces warm intro paths, and runs personalized email sequences
  • Workflow Automation: Agent workflow builder and event-triggered automations that update records, create tasks, and manage GTM processes

Pricing

Startup: $79 per user per month (billed monthly)

  • Call intelligence with recording and transcription

  • Automated data enrichment and record updates

  • Unlimited agent queries and actions

  • Fully configurable data model

Pro: $199 per user per month (billed annually)

  • Up to 100,000 records and 20,000 workflow events per month

  • Advanced group configuration and permissioning

  • White glove migration and dedicated customer success manager

  • HIPAA-ready support and higher API rate limits

Growth: Custom quote (billed annually)

  • Automated account scoring, sequencing, and email deliverability

  • Forward-deployed team for outbound motion management

  • Custom record limits and enterprise support

Pricing last updated: April 25, 2026 at 12:00 AM

Use Cases

  • Automating CRM data entry by syncing emails and calendar events without changing existing workflows
  • Preparing for sales meetings with AI-generated context and automatic follow-up drafting
  • Running outbound sales campaigns using AI-scored accounts and personalized messaging from actual conversation data
  • Analyzing customer feedback patterns across calls and emails to inform product development decisions

Pros & Cons

Pros:

  • Eliminates manual data entry by automatically capturing emails, calls, and meetings
  • Natural language interface allows querying business data without complex reports
  • Schema-less architecture requires no initial setup or configuration
  • Built-in meeting recorder with searchable transcripts linked to customer records

Cons:

  • Pro tier requires annual billing at a higher price point per user
  • Growth tier pricing requires custom quote consultation
  • Relatively new platform with feature set still expanding

Integrations

Gmail, Outlook, Google Calendar, Outlook Calendar, Zoom, Google Meet, REST API, MCP Server, Python SDK

FAQ

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Last edited

April 25, 2026 at 9:35 AM by Venkatraman C

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