SuccessKPI is a cloud native contact center analytics and workforce engagement platform with AI powered insights, speech and text analytics, quality monitoring, and workforce management.
Call Center SoftwareContact Center Analytics Software
Freshdesk Knowledge Base is a multilingual, AI self service solution integrated with Freshdesk helpdesk. Features article versioning, Freddy AI assistance, customizable portals, and automation to reduce support tickets.
Kayako is a unified customer service platform offering live chat, shared inbox, and help desk capabilities. Founded in 2001, it focuses on conversational customer support and team collaboration.
LiveAgent is a multi-channel help desk software combining ticketing, live chat, call center, and social media support. Founded in 2004, it offers unlimited agents on all plans and free data migration.
HappyFox is an AI help desk software offering multi channel ticketing, automation, and knowledge base management. Known for its intuitive interface and quick setup, it serves businesses of all sizes.
HubSpot Service Hub is a customer service software built on the HubSpot CRM platform. It offers ticketing, automation, knowledge base, and AI-powered tools to help teams resolve issues faster and retain customers.
Gorgias is an AI-powered helpdesk built for e-commerce, integrating with Shopify, BigCommerce, and Magento to centralize customer support and automate responses using order data.
Help Scout is a customer support platform offering shared inbox, knowledge base, and live chat with a focus on personalized service and straightforward pricing for growing businesses.
Freshdesk is a cloud based help desk solution offering ticket management, automation, collaboration tools, and extensive integrations for customer support teams of all sizes.
Zendesk is a customer service platform combining ticketing, messaging, AI automation, and a robust app marketplace to help teams manage support at scale across all channels.
A Human Edited Software Directory
