Outafy is a cloud service monitoring platform that helps teams track external service status and receive outage alerts through email, webhooks, and API based workflows.
Spiceworks Cloud Help Desk is a free IT help desk solution offering ticket management, self-service portal, and IT community access. Founded in 2006, it serves over 1.5 million IT professionals.
SolarWinds Service Desk is a cloud-based ITSM solution offering service desk, asset management, and remote support. Formerly Samanage, it provides ITIL-aligned processes with AI-powered incident correlation.