ProProfs KB
AI Knowledge Base Software to reduce tickets by 80% and creates a self-service experience for your customers and employees.
About ProProfs KB
ProProfs Knowledge Base is an AI-powered software that helps businesses create a self-service experience for their customers and employees. With its features like instant search, real-time collaboration, and customizable templates, it's the perfect solution for growing businesses.
Key Features
- Instant Search: Get instant answers to customer queries with ProProfs' AI-powered search engine.
- Real-Time Collaboration: Collaborate with team members in real-time to create and edit content.
- Customizable Templates: Choose from a variety of templates to create a knowledge base that suits your brand.
- Multi-Language Support: Create content in multiple languages to cater to a diverse audience.
- SEO-Ready: Optimize your knowledge base for search engines to increase visibility.
Pricing
for ProProfs Knowledge Base
Essentials (Public Help Center)
- $79 per author/month (shown discounted from $149)
- Limits: Max 1 author and 300 pages
- Includes (highlights): AI Assistant, AI Search, unlimited public views, multimedia articles (video/images/text), homepage builder, templates, API documentation, language localization.
Business (Public + Private Knowledge Bases)
- $99 per author/month (shown discounted from $199)
- Limits: Max 5 authors and 500 pages
- Adds (highlights): unlimited private sites, unlimited private viewers, workflow, users & groups, access control (RBAC), conditional content, merge tags/content snippets, multi-branding, single sourcing & page sync.
Enterprise (Advanced training + automation needs)
- Starts at $199.99 (annual plans only)
- Displayed annual billing example: $2,399.88 billed annually
- Limits: Custom author & page limit
- Includes (highlights): unlimited admins, unlimited groups & teams, unlimited logged/private viewers, integrations, API/callbacks/webhooks, SAML SSO, advanced reports, custom license, enterprise security.
Pricing last updated: February 17, 2026 at 11:43 AM
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Last edited
February 17, 2026 at 11:43 AM by Admin
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