FreeScout

FreeScout is a self-hosted, open-source help desk and shared mailbox alternative to Zendesk and Help Scout.

About FreeScout

FreeScout is a super lightweight and powerful help desk and shared inbox written in PHP using the Laravel framework. It is a self-hosted clone of HelpScout, allowing users to enjoy the features of Zendesk and HelpScout without compromising on privacy or being locked into a service they don't control.

Key Features

Unlimited Support: Unlimited support agents, tickets, mailboxes, etc.
Multilingual Support: English, Arabic, Chinese, Croatian, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Kazakh, Korean, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Slovak, Slovenian, Swedish, Turkish, Ukrainian.
Seamless Email Integration: Seamless email integration and support for modern Microsoft Exchange authentication.
Auto Replies: Auto replies and internal notes for efficient conversation management.

Pricing

Free: Open Source

Pricing last updated: February 27, 2026 at 12:00 AM

Categories:

Help Desk Software

Last edited

February 27, 2026 at 10:27 AM by Admin

A Human Edited Software Directory

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